Effective Date: JULY,2025
MPB Packaging, part of EP Group UK and based in the United Arab Emirates, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us through our website, email, phone, or in person.
We may collect the following types of information:
Personal Information: Name, email address, phone number, company name, and job title when you contact us for inquiries or services.
Business Details: Order specifications, delivery addresses, and billing information for packaging solutions.
Technical Data: IP address, browser type, time zone, and pages visited on our website, collected via cookies and analytics tools.
We use your information to:
Process orders and provide tailored packaging solutions.
Respond to your inquiries and provide customer support.
Send updates regarding your orders, services, or our offerings.
Improve our website, services, and customer experience.
Comply with legal and regulatory obligations.
We do not sell your personal data. We may share your information only with:
Our parent company, EP Group UK, for administrative and support purposes.
Trusted service providers (e.g., logistics or IT support) who help us operate our business, under confidentiality agreements.
Legal authorities if required by law or to protect our rights or users’ safety.
We retain your personal data only as long as necessary for the purposes mentioned above or as required by applicable laws.
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict how we process your data.
Withdraw your consent at any time, where applicable.
To exercise these rights, contact us at salesuae@epgroup.co.uk.
Our website may use cookies to improve user experience and analyze website traffic. You can control cookie settings via your browser.
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.
If you have questions about this Privacy Policy or how we handle your data, please contact:
MPB Packaging
Plot 91, Al Hamra Industrial Zone (Non-Freezone)
Ras Al Khaimah, UAE
Phone: +971 55 549 4592 | +971 50 313 3991
Email: salesuae@epgroup.co.uk
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